DevRev, an AI-native platform that unifies customer support and product development connects
end users, sellers, support, product people, and developers, reducing 9 business apps and
converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and
analytics, enabling SaaS companies to increase product velocity and reduce customer churn.
Used by thousands of companies in search of low-latency analytics and customizable LLMs to
thrive in this era of GenAI.
DevRev has raised $100 million in funding from investors like Khosla Ventures and Mayfield
at a $1.1 billion valuation. DevRev is also featured on the Forbes 2024 list of America’s
Best Startup Employers.
Founded in October 2020 by Dheeraj Pandey, former Co-founder and CEO of Nutanix, and Manoj
Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of
innovation, helping thousands of companies thrive in the rapidly evolving landscape of
AI-driven SaaS.
To know more please visit our website –
https://devrev.ai/
Locobuzz is a unified customer experience management platform that empowers brands to
connect meaningfully with their customers across digital touchpoints. By integrating
advanced
AI, machine learning, and real-time analytics, Locobuzz transforms raw data into powerful
customer insights—enabling brands to deliver personalized, proactive, and consistent
experiences at scale.
Founded in 2015, Locobuzz has rapidly grown into a global force in the
realm of digital
customer engagement. Today, it proudly serves over 350 global brands, including
several
Fortune 500 companies, across industries such as BFSI, automotive,
telecommunications,
hospitality, retail, and e-commerce—helping them thrive in the age of digital
transformation.
AI at the Core:
At the heart of Locobuzz lies an ever-evolving AI engine that fuels its robust
capabilities—ranging from intelligent social listening and sentiment analysis to predictive
customer care, conversational AI, and brand reputation management. The platform’s AI doesn’t
just automate tasks; it augments decision-making, identifies emerging trends, and empowers
brands to act with agility and confidence.
Customer-Centric Innovation:
Locobuzz believes that great CX is built when technology, empathy, and strategy intersect.
Every feature and innovation is designed to enable brands to be more responsive, more human,
and more aligned with their customers’ expectations.
Key Offerings:
Zendesk started the customer experience revolution in 2007 by enabling any business
around the world to take their customer
service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers
billions of conversations,
connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email,
messaging, social
channels, communities, review sites, and help centers. Zendesk products are built with love to be loved.
The company was
conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today
employs more
than 4,000 people across the world.
To know more please visit our website –
www.zendesk.com
As a global market leader for over a decade, CTRL Service- a key part of the EuroAsia Group, is dedicated to helping businesses
unlock the full potential of their brand and customer experience. Specializing in comprehensive mystery shopping services, we
provide valuable insights that allow organizations to enhance brand performance and improve customer satisfaction.
Our expert team works closely with companies across various sectors, using our global expertise to reveal the hidden truths behind
customer interactions and experiences. By uncovering these critical insights, we enable businesses to refine their strategies, optimize
operations, and create more impactful, customer-centric solutions.
At CTRL Service, we believe that actionable data is the key to sustainable growth. With our commitment to excellence and precision,
we help businesses stay ahead in today’s competitive market by transforming insights into tangible results that elevate the customer
journey and drive long-term success.
Partner with us to harness the power of mystery shopping and deliver exceptional, data-driven customer experiences that set your
brand apart. Together, we can build a future of unparalleled customer satisfaction and growth
To know more please visit our website –
https://ctrlservice.in/